May 2008 Archives

The challenge is on for my reps to raise the banner and show the company their stuff! Our client has asked us to reduce the weeks of training from 4weeks to 3 only. Granted that these are mostly fresh grads with ZERO call center experience. =P

Hmm... I wonder how this will go?


mood: mildly curious

i've been raging an all out campaign with my sisters to change our OS from XP Pro to Linux Mint or Ubuntu 8.04 for the longest time now. heck, i even tried to make a dual boot for both OSes so our computer can "serve 2 masters" so to speak. but then my sisters did an OSRI (OS Re-Install) a CLEAN installation so all the files i have downloaded via ubuntu that's *cough* not accessible via the Windows environment were all, er, deleted along with all the other data. lol! so i have resolved never to install 2 OSes ever. (i guess i really do need to buy myself another laptop, eh?)

so, i'm going to try to introduce VMWare in layman's term or at least, as user-friendly as possible. If you guys see any errors, please do let me know coz i'm kinda new on this VMWare thing. i'll also provide screenshots once i actually do it on my pc hopefully by tonight or early last week.

sounds ambitious? yeah, very. i've read about VMWare but have not really seriously tried it out. the best description i can come up with is that: VMWare is like a virtual machine that enables your pc to run multiple OSes. It's like an emulator only this software does not follow an instruction set (i.e. goto..., etc.) for your hardwares. so it means VMWare will have the drivers for certain devices like USBs therefore, you no longer have to download drivers yourself if you're running on a virtual host like this one. (special thanks for Wikipedia for explaining it to me... hehe)

i think i'll just post another entry on VMWare installation in the near future to fully expound on it and so i can document it for MY OWN reference. ^__^

 

mood: sleepy, happy

currently listening to: Yume no Tsuduku He (D.Gray-Man)

today marks the 2nd week of my liberation from Dell. I find it quite... refreshing. it's like a brand new life is now given to me. my first 2 days with Sutherland were very interesting. one thing i noticed is the culture here in pampanga: the people here are very polite. (maybe being a team manager is part of the reason for it.) they are a courteous lot. i had loads of fun when i attended the New Hire Orientation and the HR introduced me to the new hires as one of the team managers for our account! the reps looked and sounded impressed or awestruck. very flattering, that it was.

the security here at work, i'm proud to say, is quite good! guards are kind and they seem to know what they're looking for. IT security also is pretty tight compared to my previous experience with Dell's policy. not sure what my take on that is as of yet, though.

all in all, it just dawned on me that i really have moved on with my life.

mood: contemplative

I have officially ended my employment with Dell as of today, May 07, 2008 and will begin working at Sutherland May 25, 2008. I have tried wait it out with Dell and see if they'll give me something to go on with. No such luck. So when I have spoken with Sutherland people in Clark, Pampanga, I have decided to give it a try. After all, they are giving me a pretty good position; join their team as one of the Program Supervisors. The offer's pretty competitive so I think I'll take it. I have been feeling homesick for a long long time anyway so it's not really that bad a deal. =)

I still do not have an in depth knowledge of the company but I think this time, I'll take it one step at a time; take everything in stride and use it as a stepping stone of sorts. I'll wait and see what happens.


Mood: Optimistic

I finally got around to sitting in my computer to post an update on my  post. Here's what I did to make it work.

1. Let's check on the External Hard Drive's hardware connection for possible points of failure by making sure the power supply is plugged on and its properly attached to your HD.

2. Then Make sure the USB is plugged on a working port. If it's not on a working port, then there you have it, change switch the USB to a working port and see if that fixes the problem.

3. If not, check if the power light is ON.

Now if you already see the drive in Computer Management Area but still no drive is assigned, then follow these steps:

1. Right-Click on your My Computer and choose "Manage". like so:

Ext HD Troubleshooting 1.bmp

I bought a new Western Digital 80GB SATA HDD and also an enclosure to go with it so i can transfer files, etc from my work computer to my home computer. I tried it out at work and my computer was able to detect the thing but a drive was not assigned to it. I'm now in our training room so I'll try to restart my pc later and see if it was detected in BIOS or something...

I just got a call from a company about a Job Offer and an appointment for this Monday. It really sounds promising and I can't wait to check out the package! I'll give an update on Monday. ^___^

mood: giddy, happy